Neo Plumbing & Heating Corp - New York, New York

Poor Customer Service: Multiple complaints about unresponsiveness, unprofessionalism, and gaslighting.
Overpricing: Quotes significantly higher than competitors, with questionable hourly rates.
Quality of Work: Reports of damaged property (floor tiles) with no accountability.
Communication Issues: Language barriers with some staff, lack of clear communication about potential risks.
Mixed Reviews: Some positive reviews highlight prompt service and effective repairs.
Operational Issues: Problems with phone number/staff behavior.

Review Summary